Responsible Gaming —
Safe and Informed Betting
At xbajee 2 we believe entertainment is truly enjoyable only when it stays within control. On this page you will find tools for setting limits, ways to recognise warning signs, and how to get help when needed.
Our Core Principles
All casino and betting services on xbajee 2 are for players aged 21 and above only. If anyone underage uses this platform, their account will be permanently closed.
Betting and casino games are primarily a form of entertainment — not a reliable source of income. At xbajee 2 we want every player to enjoy themselves within their means. To support this, we provide several control tools that are entirely in your hands to use.
Our Terms and Conditions clearly state that opening an account with false information or using someone else's account is a serious violation. Each account is for the personal use of one adult individual.
It is important to stay aware of the harmful effects of gambling. If you feel that playing is getting out of control, use the tools below or contact our support team. To learn more about us, visit the About Us page.
- Always treat betting as entertainment, not as a way to earn money
- Only bet an amount you can afford to lose without it causing problems
- Avoid the urge to place bigger bets to chase your losses
- Set a daily or weekly budget before you start playing
- Avoid betting when you have been drinking or are under stress
- Always give priority to spending time with family and friends
Control Tools
xbajee 2 provides the following tools to help you manage your own playing habits. They can be activated at any time from your account settings.
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount. Once set, reducing the limit takes effect immediately; increasing it is subject to a waiting period.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the platform will automatically alert you and give you the option to end the session.
Bet Limit
Set a maximum amount for a single bet. This limit protects you from placing large bets in the heat of the moment and keeps your total spending in check.
Break (Cooling-Off)
Take a temporary break — from 1 day up to 6 weeks. Deposits and betting will not be possible during this time. It cannot be cancelled before the break period ends.
Self-Exclusion
Close your account for 6 months to 5 years, or permanently. Any attempt to open a new account while self-exclusion is active will be rejected.
Reality Check
A message will appear on screen at set intervals showing how long you have been playing. This helps prevent you from losing track of time during a session.
Self-Exclusion Request
Temporarily or permanently close your account
Fill in the form below and send it to our support team via live chat or email. We provide assistance in Bengali and English, 24/7.
Your information is secure. It is not shared with third parties in accordance with our Privacy Policy.
Warning Signs
If you notice any of the signs below in yourself or someone close to you, take it seriously.
Chasing Losses
The urge to place bigger bets to win back money already lost — this is the most common sign of problem gambling.
Constant Thoughts About Betting
Being unable to stop thinking about betting at work, at home or even while sleeping, and constantly planning the next wager.
Hiding It from Family
Concealing how much you bet from family or friends, lying about it, or trying to hide it from them.
Betting with Borrowed Money
Borrowing money to bet, using a credit card, or spending money meant for essential expenses on wagering.
Restlessness When Trying to Stop
Wanting to reduce or stop playing but being unable to, and feeling irritable or restless when not playing.
Using Betting to Escape Responsibilities
Using betting as an escape from work, family or personal problems instead of dealing with them.
Ways to Get Help
Do not face this alone — seek support. Your family, professionals, and our support team are all here for you.
xbajee 2 Live Chat
Talk to our support team via live chat in Bengali, 24/7. They can assist you immediately with self-exclusion or setting limits.
Email Support
Contact us by email — you can write in Bengali or English. Our team is active 24 hours a day.
Family and Friends
Talk openly with people you trust. Support from family can be the most effective help in the long run.
Professional Counselling
Seek help from a mental health professional or counsellor. Gambling addiction is a treatable condition — there is no shame in getting help.
Our Support Email
Email us about anything related to responsible gaming: [email protected]
We respond in Bengali and English, 24/7.
Detailed Guidelines
Ask yourself these questions before betting
- What is my budget for today, and will losing this money cause financial problems for my household?
- Am I playing for fun, or am I playing to escape some stress or frustration?
- How much time will I spend today, and will I be able to stop at the set time?
- Would I be comfortable if someone in my family knew about this?
Keep Your Family Safe
If there are minors in your home, use a password on your device and do not leave your xbajee 2 account logged in. Allowing minors to use your account is a serious violation of our Terms and Conditions.
If children show an interest in online gaming or betting, talk to them openly about the risks. You may also use parental control software.
Read our Privacy Policy for full details on data protection and account management.
Practical tips for building healthy betting habits
Keep a budget diary: Write down how much you deposit and how much you get back each week. Seeing the numbers gives you a clear picture of your own habits.
Stop after a win: The urge to keep playing after winning is natural, but it is a common reason for large losses. When you reach your target for the day, stop.
Keep other activities in your life: Spend regular time on sports, reading, family time or other hobbies. Betting should not become your only form of entertainment.
Take regular breaks: Instead of playing for long stretches, take at least a 10–15 minute break every hour. This helps keep your decision-making clear.
Frequently Asked Questions — Responsible Gaming
Have more questions? Visit our general FAQ page or ask directly in live chat.